Secure messaging between organizations, not just within them

HippoChat connects clinical teams across separate healthcare organizations with encrypted, auditable messaging. No system integration required. No PHI leaks. No more texting from personal phones.

End-to-end encrypted
Full audit trail
BAA included
Cross-Org Thread
🔒
RN
Pacific Coast Triage Post-op vitals stable. Patient cleared for discharge follow-up.
2:14 PM • Delivered • Read
DR
Coastal Medical Group Received. Schedule 48hr check-in and flag if temp exceeds 101.
2:16 PM • Delivered • Read
AS
MedAnswer Services After-hours callback confirmed with patient. All documented.
2:22 PM • Delivered
3 organizations
Fully audited
HIPAA compliant
The Problem

Clinical teams text across organizations every day. Most do it on personal phones.

Personal SMS

Nurses and doctors texting patient info on iMessage and WhatsApp. Zero encryption. Zero audit trail. One screenshot from a HIPAA violation.

Internal-only tools

TigerConnect and Imprivata work great inside one hospital. The second you need to reach an external triage service or answering service, you're back to phone calls and fax.

Shared logins

Practices sharing a single login for external partners. No individual accountability. No way to track who saw what, when. Compliance nightmare.

Built Different

Designed for the space between organizations

👥

Separate user bases, shared threads

Each organization maintains its own users, permissions, and retention policies. Messages flow securely between them without merging systems.

🔍

Full message audit trail

Every message logged with sender, timestamp, delivery status, and read receipts. Compliance teams get the documentation they need without asking.

Partner onboarding in minutes

Add external clinicians and answering services without IT tickets or system integration. They're messaging securely within the hour.

🔐

Granular permissions per workflow

Control exactly who can message whom, what data is visible, and how long messages are retained. Different rules for different partnerships.

Who It's For

Every team that messages outside their walls

🏥

Hospitals

Coordinate with external specialists, triage services, and partner facilities

📞

Nurse Triage

Securely relay patient info between practices and on-call nurses

🚘

EMS Teams

Real-time handoff communication between field responders and receiving facilities

📄

Compliance

Audit-ready documentation of every cross-organizational message exchange

Healthcare doesn't stop at organizational boundaries. Your messaging shouldn't either.

HippoChat Health was built by a team that spent 20 years at the intersection of healthcare organizations. We know where communication breaks, because we've lived it.